HOW LONG WILL MY ORDER BE DELIVERED?

The time frame for order delivery is divided into two parts:

Processing time: 0-3 business days

All orders would be shipped out within 3 workdays.

Shipping time:

Shipping to United Kingdom: Standard Shipping (7-15 business days)

Shipping fees:

Standard: 4.99 GBP

WHERE DOES TIOMOO DELIVER?

CountryShipping CostTax/VatDelivery Time
United Kingdom4.99GBP(Order amount £0-49.99)07-18 Business days
United KingdomFree Shipping(Order amount £50 and Above)07-18 Business days

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

SHIPPING DISCLAIMER:

In the long-term transportation, it is inevitable that uncontrollable circumstances will csuse the transportation to beunable to be delivered in time. Severe weather conditions, catastrophic events, and the impact of the current new crownvirus may cause unexpected delays in packages. I hope that you can understand the helplessness caused by theseuncontrollable factors. We will also get in touch with you at any time and let us know the details. Condition. Somecarriers may not communicate with you on the phone, and will directly deliver to your door or in your mailbox. If thedelivery is not signed, it may be placed at the local post office, and you need to call to confirm or go directly to collect it.All services and advice will hope that you can get a pleasant customer experience and product experlence. Hope to getyour support.

CUSTOMER SERVICE WORKING TIME:

Email: [email protected]

Service Tel: +44 734 278 0080

We strive to answer your questions within 24 hours.

Monday – Friday: 9:00 am – 5:00 pm WET

Company address: 204(A) Lonsdale House, 52 Blucher Street,Birmingham,West Midlands, United Kingdom, B1 1QU

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